Quick Reference Guides

 

Frequently Asked Questions

Workday is a secure, web-based application that allows our suppliers to self-serve. Suppliers will have access to their invoice and payment information and can search for invoice and payment details and change their contact or bank information in real time.

Important Note: Workday will not replace other portals currently accessed by suppliers.

Whole Foods Market will grant Workday access on an individual basis. Whole Foods Market will send an email with a link to Workday to verified supplier contacts. The email will include their log-in name and temporary password. When the supplier logs in for the first time, they can change their password for future access.

Workday access requests should be sent to wfmvendormaintenance@wholefoods.com.

Workday is accessed via a secure password-protected website. Only verified contacts will be given access by Whole Foods Market.

In addition to giving suppliers accessibility to view and search invoice and payment information, Workday automates requests for bank and contact update information. It is a simple way to keep track of your transactions with us!

If you need assistance with your username or password, please contact wfmvendormaintenance@wholefoods.com. In the subject line of the email, please include your company name and Workday Supplier ID number. Suppliers will be contacted within 72 business hours.

Questions about Workday can be sent to wfmvendormaintenance@wholefoods.com

Important Note: The Vendor Maintenance email alias does not support other portals.

Yes.  The remittance email will have a distinct appearance and will be sent from wholefoods@workday.com rather than EFT.Payment@wholefoods.com.

Our preferred payment method is EFT (Electronic Fund Transfer).

If you are currently paid by check, you can enter your bank information directly into your Workday account. Click here for instructions on how to add or update your bank information.

Suppliers will update bank information on the Workday Supplier Portal. If your business receives payment from a third party, this does not apply to you.

Click here for directions on how to add or amend your bank information.

Click here for directions on how to view your bank information.

Important Note: Deposits for payments could be impacted by in-flight bank changes.

The check design will be distinctive and may come from another location and/or bank. Questions about new check designs should be directed to payments@wholefoods.com.

If you are a factored supplier and need to change your payment method, please contact wfmvendormaintenance@wholefoods.com for assistance.

This transfer will not consolidate accounts; you will need to login to each account in Workday to access related information.

If your company has undergone a merger, acquisition, or ownership change, please contact your Category Merchant for assistance.

Questions about business name changes should be directed to wfmvendormaintenance@wholefoods.com.

If your company has undergone a merger, acquisition, or ownership change, please contact your Category Merchant for assistance.

For assistance with onboarding your new business, please contact your Category Merchant.

Instructions for viewing and searching payment information can be found here.

Please contact your regular Whole Foods Market Accounts Payable contact for assistance. If you are unsure who your Accounts Payable contact is, contact your Whole Foods Market sponsor for assistance.